MEXC has as soon as once more obtained experiences from customers who declare their accounts have been locked with out their permission. The trade has reopened an investigation to find out why the account was locked.
MEXC, one of the vital extensively used world exchanges, is as soon as once more receiving social media experiences of consumer accounts being locked. Merchants have complained that their funds are placed on maintain and withdrawals are prohibited when bigger quantities attain their accounts.
One consumer claimed that MEXC had $300,000 in a locked account and wanted a 40% haircut to launch the funds.
“MEXC locked my account which had about $1,000 in it. 300,000 {dollars}. I absolutely adopted their verification course of and submitted all paperwork they requested. ”
“A couple of days later, a help consultant contacted me immediately on my registered cellphone quantity and demanded 40% of the funds in trade for unfreezing my account. ” Displayed latest posts Nevertheless, MEXC denied that the incident occurred, stating that the information was a method towards agricultural transportation.
Former customers additionally shared their experiences and claimed that MEXC was intentionally deceiving profitable merchants by denying them withdrawals.
Trolled by @MEXC_Official pic.twitter.com/KTZAKEGrLi
— 🏴☠️Cepi (@CepeGRS) February 21, 2026
The trade instructed Cryptopolitan that it couldn’t establish the consumer’s ID from social media posts. Crypto investigator ZachXBT too warned Person experiences is usually a device to drive engagement and presumably insert cryptocurrency fraud. Together with experiences of frozen funds, scammers posted pretend hyperlinks on behalf of Mexico.
The trade is at the moment investigating this declare and making an attempt to find out if it applies to precise customers.
“We’re actively making an attempt to contact the customers talked about in these experiences to analyze the claims. Nevertheless, to this point, no verifiable UID or concrete proof has been supplied by the person to help these claims. ” Mexico responded with a press release.
MEXC additionally held funds suspected of theft.
One other consumer who complained about locked funds reported $20,999 in USDT. of Person ID found by investigators.
On this case, the consumer ID was solely utilized by the researcher as a screenshot. Additional inspection by MEXC revealed that the ID was related to funds of questionable origin.
“Our workforce has confirmed that this account is concerned within the theft of funds. This situation has been escalated to the related Compliance and Threat Administration departments and is being managed. ” mentioned Mexico.
MEXC has obtained a number of social media experiences that it’s withholding customers’ funds. Points could also be attributable to customers in blocked jurisdictions or by MEXC’s inside processes.
As a cryptopolitan reportedone of many high-profile circumstances got here from dealer White Whale. He made repeated calls to MEXC till the funds had been launched. His greatest criticism was that though the account was absolutely verified, MEXC required an in-person go to to launch the funds.
Different customers reported that they made a deposit, but it surely did not present up of their account afterwards. White Whale additionally expresses skepticism about Mexico’s precise reserves.
MEXC is at the moment reporting: 9,087BTC Reserves are dwindling as a consequence of heavy inflows up to now few weeks.
The trade nonetheless faces skepticism. It is because the trade is likely one of the few remaining unregulated markets and serves an viewers of worldwide merchants, doubtlessly posing extra important dangers. MEXC should additionally turn into MiCAR compliant by the tip of June or face restrictions on its operations within the EU.
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