A few day after public outrage over alleged enterprise practices, MEXC has begun one thing of a full-fledged reset, one initiated by the identical critics who practically destroyed it.
White Whale, the nameless account that helped expose MEXC’s frozen funds disaster, is now stepping in to assist the alternate reform, not as a paid contractor, however as an unpaid advisor.
The incident occurred after MEXC govt Cecilia Hsueh publicly apologized to White Whale for the mismanagement of her account, which led to X consumer Mystral freezing hundreds of thousands of {dollars} in consumer funds and a thread accusing MEXC of getting sexual relations with one another.
Cecilia and White Whale had an hour-long video name backstage, however what occurred subsequent was much more surprising. White Whale supplied to assist the alternate’s turnaround efforts, regardless that it helped lead the marketing campaign that broken its credibility.
“My provide…was honest,” Whitewhale shared on X. “In the event you actually wish to repair one thing that is damaged, I am right here to assist.” He supplied to hitch the MEXC effort without spending a dime due to his expertise constructing and managing platforms. “A greater MEXC will solely enhance cryptocurrencies general,” he added.
Cecilia publicly accepted the provide, saying, “I might be completely happy to have you ever as an advisor.” “We’re really grateful for the push you’ve gotten given us, which has been the catalyst for the transformation of MEXC.”
She additionally acknowledged that the 2 sides had “profitable ups and downs,” however mentioned each side now share the identical targets.
Executives reply to fallout from intercourse rumors by launching fund restoration channel
Cecilia immediately responded to the viral thread’s orgy video, which allegedly concerned MEXC executives, saying, “Folks take pleasure in making up sexual rumors and subjugating girls. It is pathetic.”
White Whale publicly supported her, saying, “She is just not the lady within the video.” He criticized the consumer who despatched the leaked video, saying, “What’s proper is correct and what’s mistaken is mistaken…the reality nonetheless issues.” The protection legal professional was praised by Cecilia, who mentioned, “Thanks for talking up and truthfully telling the reality.”
In the meantime, MEXC additionally admitted that the “most frustration” was with MEXC’s inner danger administration system, and launched a brand new restoration route for frozen funds. “In case your account is frozen, we have now opened two fast-track channels to streamline the unfreezing course of,” she wrote, linking assist director Derrick Yeo’s Twitter and Telegram.
The announcement obtained greater than 433,000 views, and one other replace got here 17 hours later, saying, “Customers who offered the required info have been unfrozen en masse.” She requested for endurance and clarified that Telegram assist is overloaded and Twitter DM is the popular channel to any extent further.
Max Lee incident causes friction with Mexican management
One of many main flashpoints is the scenario of dealer Maxuel (Max) Lee, who posted screenshots displaying greater than $3.3 million in USDT locked in his account for 20 days after making 5 failed withdrawals between October 11 and 13.
Cecilia disputed this declare, claiming that Max had not responded to her earlier requests for UID verification. “No such account was discovered during which this quantity was frozen,” she wrote. “Our CS staff and I’ve requested him to offer his UID, however to date we’ve not heard again. If we’re mistaken and you actually have this downside, please be happy to DM me.” She additionally added that “spreading rumors will not assist.”
Max’s publish initially learn, “At first I really believed it was a bug or system error. However now I have been instructed there’s an ‘irregular acquire’ in my account.” There isn’t any proof. It is simply frozen perpetually. ”
Beforehand, Cecilia claimed:- “Up to now 17 hours, we have now unfrozen customers in batches who offered the required info. Our assist and danger groups are working tirelessly. Thanks in your endurance.”
